FAQs

When will I be charged for my order?

We’ll charge your payment immediately after the order has been placed . If your order includes multiple shipments, you’ll see a charge for each item as it goes out. Please note, we place an initial authorization for the amount of the entire order when you place it—this is a temporary hold on funds that will automatically drop off within a few days.

Can I pay with a credit card issued outside of the US?
Yes, credit cards issued by banks from select countries and regions can be used on Shiftsquad.net order as long as you have a US shipping address. Choose from available countries in the payment section during checkout.

Can I split my payment between multiple credit cards?
You can only use one credit/debit card per order, but you can combine a gift card payment with a credit card payment.

Can I pay with more than one gift card?
Yes, you can use up to 10 gift cards on a single order.

How do I pay with PayPal?
When you select PayPal during checkout, you’ll need to agree to a billing agreement to allow Shiftsquad.net to bill your PayPal account. The agreement is valid for one hour—but don’t worry, if it expires before you complete your order, you can simply agree again when you’re ready to place an order. 

Why don't I see Apple Pay as an option?
You need to be signed in to your iCloud account to see Apple Pay as an option on Shiftsquad.net and in our apps, you need to use Safari as your web browser. And if you're shopping Shiftsquad on an older MacBook, you may not see Apple Pay yet; we're working closely with Apple to activate this functionality.

 

When will I receive my order?
Orders that are placed on Monday-Friday before 5 p.m. Central Standard Time will be placed the same day and arrive within seven to ten business days. Orders that are placed after 5 p.m. will be processed on the next business day and will arrive within seven to ten business days. Any orders placed after 5 p.m. on Friday will be processed on Monday. Any orders placed on Saturday and Sunday will be processed on Monday. Any orders placed on a holiday will be processed on the next business day.